The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Legal Notice

• Orders

  • What is the minimum for orders?
    Soap Opera Jewelry has NO minimum order requirements.
    
    
  • How long does it take for orders to be processed and shipped out?
    Generally, all of our orders are shipped within 2 business days. However, during the busy holiday season, it may take longer. Please submit your order early so that we can process your order in a timely manner.
    
    
  • How will I know that my order has been received and is being processed?
    Once you have placed an order, you will receive an email acknowledging your order has been received and is being processed. For further convenience, once your order has shipped, we will contact you by email as well.
    
    
  • How long does it take to receive my order?
    Typically, orders take from 3-5 business days to domestic destinations. We ship via the US Postal Service and provide Delivery Confirmation free of charge on every domestic order. International orders are shipped via US Postal Service Priority Mail International and can range from 7 to 21 business days for delivery.

  Shipping

  • What are your shipping options?
    We have 3 shipping options: First Class, Priority Mail and Express Mail.
    
    
  • What are your shipping charges?
    Shipping charges range from $4.00 to $25.00 depending on the amount of products ordered, the destination location and the shipping service selected during checkout.
    
    
  • My shipping address is different than the billing address. Can I specify a different shipping address?
    Yes, you may enter an alternate shipping address you wish to send your order to by entering it on the checkout page. However, please note that the billing address must match the billing address of the credit card used for payment. This is for your protection against fraudulent orders. Once we have verified your account and address, we will ship to another address.

  Payments

  • What types of payments do you accept?
    We accept 3 payment options: Credit Card, PayPal and Money Orders/Cashiers Checks. If you wish to pay via Money Order/Cashiers Check, simply select the "Print and Call" option during checkout. Print your invoice/order and mail the money order to our address: Soap Opera Jewelry, 435 W Bayhill Drive, Nampa, ID 83686. Please be sure to include the order number reference on your payment.
    
    
  • What types of credit cards do you accept?
    We accept Visa, Master Card, American Express and Discover. PayPal offers the option to pay with additional credit card types as well.
    

  Returns

  • What is your return policy?
    We will gladly accept any returns of product within 30 days if you unhappy as long as the product is in its original condition (never worn) and returned to us at your expense (we do not offer refunds on shipping either direction). Simply send us an email at esales@soapoperajewelry.com and we'll take care of the rest!. If you wish to return an item that was ordered more than 30 days ago, you can certainly return it (contact us via email first for instructions) and we will provide you with a "store credit" to be applied on a future purchase.
    
    
  • Will I receive a cash refund for my returned order?
    No, Soap Opera Jewelry does not offer cash refunds on any orders. If your order is accepted and received for a return, Soap Opera Jewelry will gladly offer an exchange or credit card/Paypal refund.
    

  Product Information

  • What is sterling silver?
    When used in jewelry, silver is usually in the form of sterling silver. Sterling silver jewelry, by definition, is composed of 92.5% silver and 7.5% copper alloy.
    
    
  • What does nickel-free mean?
    Many times nickel, another hard metal known also as Ni, is placed between the coating and the silver because it facilitates the adherence and luster of the plating to the metal. When used in silver jewelry, this can cause irritation to those who are sensitive to nickel or have nickel allergies. For that reason, there is nickel-free jewelry available.
    
    
  • What is rhodium?
    Rhodium is a hard, durable, silvery-white metallic element that is used to form high-temperature alloys with platinum and is plated on other metals to produce a durable corrosion-resistant coating. Sterling silver jewelry that is plated with rhodium is resistant to scratching, abrasion and corrosion. Sterling silver jewelry has a tendency to form tarnish rather quickly if exposed to harsh contaminants, such as sulfur and many others that are found all around us. Also, contact with skin oils and/or perfumes may discolor the silver, which requires frequent cleaning and polishing. Since rhodium plating is highly acid and chemical resistant, it will withstand contact. Consequently, sterling silver is an ideal candidate for rhodium plating. In addition, rhodium is also frequently used to give silver jewelry a beautiful finish.
    

   




• Copyright
• All content appearing on this Web site is the property of Soap Opera Jewelry      Nampa, ID 83686 Copyright © 2005-2010. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 Soap Opera Jewelry. All rights reserved.



• Trademarks
• All brand, product, service, network, character, actor and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, character, actor or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, network, character, actor or process by Soap Opera Jewelry. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Soap Opera Jewelry or any third party, except as expressly granted herein.
  
  Even though some of the products sold on our site may look similar to those sold by famous designers, they are not manufactured or licensed by any famous designer, unless otherwise affirmatively claimed. Soap Opera Jewelry sells hundreds of products. On occasion, we stock and advertise a product that appears to be similar to that of a protected work. Because we respect the intellectual property rights of third parties, Soap Opera Jewelry will adhere to our own policy to suspend the sale of any items claimed to be infringing, provided the third party owner provides reasonable evidence to allow our staff and legal counsel to conduct an investigation. When we discover and conclude that an item infringes the intellectual property rights of a third party, Soap Opera Jewelry will permanently remove that item from sale or adjust the descriptive content to clarify any misconceptions. We are not affiliated with, connected to, licensed, or authorized by any of the following companies including but not limited to: Cartier, Van Cleef, David Yurman, Juicy Couture, Chanel, Dior, Me&Ro, Royal Asscher Cut, or Tiffany & Co. , ABC, CBS, NBC, FOX or its affiliates.
  
  The celebrities, movies, television series and advertisements depicting celebrities or characters (including, without limitation, the corresponding studio, production company, distribution company or any party affiliated with the movie and/or television series and/or advertisements) pictured or mentioned on SoapOperaJewelry.com do not sponsor or endorse the products sold on SoapOperaJewelry.com and are not associated or affiliated with Soap Opera Jewelry. SoapOperaJewelry.com's use of the celebrities pictured or mentioned, either individually or in a movie and/or television series and/or advertisements, are for informational purposes only, in order to demonstrate the similarity of Soap Opera Jewelry's products with those worn by celebrities and their show characters.



• Use Of Site
• This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Soap Opera Jewelry and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Soap Opera Jewelry believes that customer conduct violates applicable law or is harmful to the interests of Soap Opera Jewelry and its subsidiaries.



• Privacy Policy
• Soap Opera Jewelry use of personal information that you may submit to Soap Opera Jewelry through this Web site is governed by the Soap Opera Jewelry Privacy Policy. We do not and WILL NOT sell any user information under any circumstances whatsoever.



• Shipping & Delivery
• All orders should be shipped within 24 hours of receipt (Sundays and holidays excluded). Our orders are shipped via US Postal Service with Delivery Confirmation (average domestic delivery time approximately 3-5 days). We will also ship larger items via FedEx Home Delivery (at our sole discretion). Any questions, just email us and let us know at questions@soapoperajewelry.com
  
  International Shipping: We ship all international orders via USPS Priority International Mail. We will email you with tracking information upon shipment release. Please note that shipping to destinations outside of the United States is at the sole risk of the buyer. Once our shipment leaves the US, we cannot be responsible for loss or damage on behalf of another country's mail delivery service.



• Sales Tax
• Soap Opera Jewelry charges sales tax for merchandise ordered on this Web site based on the applicable Idaho sales tax for orders shipped within the State of Idaho only.



• Warranties
• The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Soap Opera Jewelry makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Soap Opera Jewelry SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Soap Opera Jewelry BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Soap Opera Jewelry. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Soap Opera Jewelry is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Soap Opera Jewelry. The inclusion of material on this server does not imply any endorsement by Soap Opera Jewelry, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Soap Opera Jewelry tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct



• Return Policy
• We will gladly accept any returns of product within 30 days if you unhappy as long as the product is in its original condition (never worn or used) and returned to us at your expense (we do not offer refunds on shipping and your refund amount will not include your original shipping/handling fee). If you wish to return an item that was ordered more than 30 days ago, you can certainly return it (contact us via email first for instructions) and we will provide you with a "store credit" to be applied on a future purchase.
  Simply send us an email at esales@soapoperajewelry.com with your original Order/Invoice Number (as noted on the packing slip inside your shipment) and we'll take care of sending you a reply with further information and instructions.



• Store Hours
• Customer service is available as defined on the Contact Us page of this Web site and via our Live Help Application (at the top-right corner of every page on our website). Our office is open from 9am to 4pm Monday through Friday (MST). We ship 6 days a week and make every effort to answer emails 7 days a week by our in-house customer service staff. We will NEVER assign any portion of our workload overseas. We pride ourselves on being an American owned company with legal US Citizen Staff!



• Miscellaneous
• VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Soap Opera Jewelry and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of ID shall apply and both parties consent to the jurisdiction of the state courts of Nampa, ID, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Soap Opera Jewelry with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Soap Opera Jewelry with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Soap Opera Jewelry. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.